Riverside Hospital Foundation Emergency Department Palliative Care Project

The overall goal of this project was to improve care for patients with life limiting illness as well as their caregivers by developing an ED algorithm for assessing stage of disease, disability, health literacy, pain, advance directives, and patient-family goals of care in order to initiate early referrals and orders such as palliative care or pain management consults. This project was aimed at patients with complex chronic or advanced condition(s) who:

  • Were experiencing discomfort, symptoms or stress from their condition
  • Needed help with complex decision-making and establishing goals of care
  • Had frequent visits to the ED or admissions for the same diagnosis

Families, patients, and ED/palliative care staff were interviewed and surveyed to determine knowledge gaps and future educational needs. Materials developed from this project are available for download and use by other healthcare systems. For further information call 904-244-4986 or email Phyllis.hendry@jax.ufl.edu.


Documents and Tools

How to prepare for your next emergency – Public service videos